BIKE HIRE
What do I need to rent a Bike ?
For Europe Citizens: valid Identity Document (Passport, ID, or driving license). For Extra Europe Citizens: Passport.
As an option, we agree in Cash, Credit Card or Deposit.
Can I rent an Electric Bike for more than one day ?
Yes. In that case, you will be provided with a recharger. You can charge the battery at your hotel or apartment and it will be ready in four hours (more than 80% in just 1 hour).
Or, you can come to our store every day during your stay and we will be happy to give you a full recharged battery.
Do I need to book my bike in advance ?
In high season it’s very recommended. Sometimes we have large groups for tours and the risk to run out of bikes is real. You don’t want to miss the fun of the e-bike, do you? Go to Contact.
Do you provide Locks & Helmets ?
Yes, we provide top-security “Abus locks” for the bikes and eBikes.
Helmets are not mandatory in Barcelona, but we recommend it. For children, under 16 years old is mandatory to use.
Where can I ride with my Bike ?
Cycling on the sidewalks is not permitted unless they are 5m wide (16,4 feet). Cycling on the Ramblas is not permitted, it must be crossed on foot. It’s forbidden to go against traffic (of course!) Responsible behavior: It’s important to pay close attention to other vehicles at all times. You must respect pedestrians and other bikers.
If my battery runs out what can I do ?
If your battery runs out during your rental period you can pass through our shop and we will replace you battery with a full recharged one.
Do you have bikes & eBikes for all ages
Yes, we have bikes and eBikes for all sizes and ages.
CYCLING IN BARCELONA
Is Barcelona bike friendly ?
Barcelona is one of the most bike-friendly cities in Southern Europe. There is more than 200 km of bike lanes in the city and the City Council is working constantly to expand and improve this network.
Is it safe to lock the Bike overnight ?
Unfortunately, Barcelona, like many other big cities, is not a safe place when it comes to bikes. Nevertheless, our locks are good enough to discourage any petty thief. We also offer bike parking for our Clients and bike insurance can be purchased with the rental agreement.
E-BIKE TOURS
How many participants can go on a tour ?
All our tours are conducted by 6-8 people per Guide. If your group is bigger, then we add more Guides. We want to offer to you and intimate and comfortable experience with us.
Is mandatory the use of helmet ?
Helmets are not mandatory in Barcelona, but we recommend it. For children, under 16 years old is mandatory to use.
In Tours with Tickets, they are included ?
Yes.All the experiences that we offer with tickets or entrance, we take care of the procedures so that you do not have to worry about anything
It´s easy to start to using an eBike ?
Very easy! But is necessary to know how to use a regular bike.
Do you have bikes & eBikes for all ages ?
Yes, we have bikes and eBikes for all sizes and ages. Also we provide Baby Seat for free.
What is the Bike Trailer ?
Is a bike extension in case that any of the bikes or eBikes we have don´t work for the kids.
CONDITIONS
What is your cancellation policy ?
It is possible to cancel the activity until 48 hrs before without any cost. The cancelation of the activity 24 hrs before the activity starts, no refund. The cancelation of the activity in the last 24 hours will be completely charged. As well no discount shall apply if any of the people who agreed to form part of the tour should fail to appear at the departure point. In the case of hard rain, we evaluate with the guide the option of taking a walking tour of equivalent value or delay the bike tour waiting for better conditions (if possible).
I booked a Tour, what do I need ?
Once you have booked your eBike Tour with us, you will receive a booking confirmation in your email. The day of the Tour, go to our store and try to be 10min. before the tour starts. In our shop ask for any of our staff. Is not necessary to print your voucher, with the e-mail confirmation in your phone is more than enough.
What if it rains ?
In Barcelona, it doesn’t rain very often, fortunately. But in the case you arrive on those days, we provide free rain coats. In case of heavy rain, if you booked a tour it will be rescheduled when possible.